Shipping policy

🚚 Shipping Policy

At Nexzo.club, we aim to deliver your orders quickly and smoothly.

Order Processing:
All orders are processed within 1–3 business days after confirmation.

Delivery Time:
Once shipped, your order will be delivered within 3–7 business days, depending on your location.

Tracking Information:
After dispatch, you will receive a tracking ID via SMS, WhatsApp, or email to monitor your order in real time.

Delays:
While we strive for timely delivery, Nexzo.club is not responsible for delays caused by courier partners or unforeseen circumstances such as weather or logistical issues.

Shipping Details:
Please ensure that your shipping address and contact information are accurate. We are not liable for orders delivered to incorrect details provided by the customer.

Returns & Refunds Requirement:
To request a return or refund, a clear unboxing (shipment opening) video is mandatory as proof of product condition upon delivery.